Note: This document is a template draft for DocYuso, Inc. It should be reviewed by qualified legal counsel before you rely on it in production.
These Terms of Service (“Terms”) govern your access to and use of the DocYuso platform and related services (collectively, the “Service”) operated by DocYuso, Inc. (“DocYuso,” “we,” “us,” or “our”). By creating an account, accessing, or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.
See also: Privacy Policy
1. Agreement to Terms
These Terms form a binding agreement between you and DocYuso, Inc., a corporation organized under the laws of the State of California, United States. If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization, and “you” refers to that organization.
We may update these Terms from time to time. Material changes will be communicated by posting updated Terms on this page and updating the effective date. Your continued use of the Service after changes become effective constitutes acceptance of the revised Terms.
2. The Service
DocYuso provides a web-based document delivery platform that allows you to:
- Upload documents in common formats (including PDF, Word, Excel, PowerPoint, and images)
- Arrange and merge uploaded files into a single PDF package
- Send unique, secure download links to one or more recipients
- Require email verification before recipients can download packages
- Track delivery, open, and download status from a centralized dashboard
We may modify, suspend, or discontinue any part of the Service at any time. We will use reasonable efforts to provide advance notice of material changes that adversely affect your use of the Service, except where immediate action is required for security or legal compliance.
3. Accounts and Registration
To use most features of the Service, you must create an account and provide accurate, complete registration information. You are responsible for:
- Maintaining the confidentiality of your login credentials
- All activity that occurs under your account
- Promptly notifying us at support@docyuso.com of any unauthorized access
You must be at least 18 years old (or the age of majority in your jurisdiction) to create an account. We reserve the right to refuse registration, suspend, or terminate accounts at our discretion.
If your organization uses team or multi-user features, the account owner is responsible for ensuring all authorized users comply with these Terms.
4. Acceptable Use
You agree to use the Service only for lawful business purposes and in compliance with all applicable laws and regulations. You may not:
- Upload, send, or store content that is unlawful, defamatory, harassing, fraudulent, or infringes any third party’s intellectual property or privacy rights
- Transmit malware, viruses, or other harmful code
- Attempt to gain unauthorized access to the Service, other accounts, or our systems
- Interfere with or disrupt the integrity or performance of the Service
- Use the Service to send unsolicited bulk communications (spam)
- Reverse engineer, decompile, or attempt to extract source code from the Service except as permitted by law
- Resell or sublicense the Service without our prior written consent
- Circumvent security features, including recipient verification or access controls on download links
We may investigate violations and cooperate with law enforcement. We may remove content or suspend accounts that violate these Terms without prior notice.
5. Your Content
You retain ownership of documents and other content you upload to the Service (“Your Content”). By uploading Your Content, you grant DocYuso a limited, non-exclusive license to host, process, convert, transmit, and display Your Content solely as necessary to provide the Service to you and your designated recipients.
You represent and warrant that:
- You have all rights necessary to upload and share Your Content through the Service
- Your Content does not violate these Terms or applicable law
- You have obtained any required consents from recipients before sending them documents through DocYuso
You are solely responsible for the content of documents you send and for ensuring appropriate confidentiality and compliance obligations (including HIPAA, GLBA, or other sector-specific rules) are met when using the Service.
6. Fees and Billing
DocYuso may offer free and paid subscription plans. Pricing, features, and usage limits for each plan are described on our website or within the Service.
For paid plans:
- Fees are billed in advance on a recurring basis (monthly or annually, as selected)
- All fees are non-refundable except as required by law or expressly stated in your plan terms
- We may change pricing with at least 30 days’ notice; changes apply at your next renewal unless you cancel
- Failure to pay may result in suspension or downgrade of your account
Taxes are your responsibility unless we are required by law to collect them.
7. Intellectual Property
The Service, including its software, design, branding, documentation, and all related intellectual property, is owned by DocYuso or its licensors and is protected by copyright, trademark, and other laws. These Terms do not grant you any rights to our trademarks, logos, or brand elements.
Feedback you provide about the Service may be used by us without obligation or compensation to you.
8. Privacy
Your use of the Service is also governed by our Privacy Policy, which describes how we collect, use, and protect personal information and document data. By using the Service, you consent to our data practices as described in the Privacy Policy.
9. Disclaimers
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
We do not warrant that the Service will be uninterrupted, error-free, or completely secure, or that documents will be delivered to or opened by every recipient. You are responsible for maintaining backups of Your Content.
DocYuso is a document delivery tool, not a legal, compliance, or records-management service. We do not provide legal advice regarding your use of the Service or the sufficiency of delivery records for any regulatory purpose.
10. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, DOCYUSO AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, GOODWILL, OR BUSINESS OPPORTUNITIES, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE.
OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO DOCYUSO IN THE TWELVE (12) MONTHS BEFORE THE CLAIM AROSE, OR (B) ONE HUNDRED U.S. DOLLARS ($100).
Some jurisdictions do not allow certain limitations of liability; in those cases, our liability is limited to the fullest extent permitted by law.
11. Indemnification
You agree to indemnify, defend, and hold harmless DocYuso and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys’ fees) arising out of or related to:
- Your use of the Service
- Your Content
- Your violation of these Terms
- Your violation of any third party’s rights or applicable law
12. Termination
You may cancel your account at any time through account settings or by contacting support@docyuso.com.
We may suspend or terminate your access to the Service immediately if you violate these Terms, if required by law, or if we discontinue the Service. Upon termination:
- Your right to access the Service ends immediately
- We may delete Your Content after a reasonable retention period, subject to our Privacy Policy and legal obligations
- Sections that by their nature should survive (including payment obligations, disclaimers, limitation of liability, indemnification, and governing law) will survive termination
13. Governing Law and Disputes
These Terms are governed by the laws of the State of California, United States, without regard to conflict-of-law principles. Any dispute arising out of or relating to these Terms or the Service will be resolved exclusively in the state or federal courts located in California, and you consent to personal jurisdiction in those courts.
Before filing a claim, you agree to contact us at support@docyuso.com and attempt to resolve the dispute informally for at least 30 days.
14. General Provisions
- Entire agreement: These Terms, together with the Privacy Policy and any order or plan terms, constitute the entire agreement between you and DocYuso regarding the Service.
- Severability: If any provision is found unenforceable, the remaining provisions remain in effect.
- Waiver: Our failure to enforce any provision is not a waiver of that provision.
- Assignment: You may not assign these Terms without our consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.
- Force majeure: We are not liable for delays or failures caused by events beyond our reasonable control.
15. Contact Us
If you have questions about these Terms, contact us at:
DocYuso, Inc.
Email: support@docyuso.com